Refund policy

60-Day Money-Back Guarantee — No Questions Asked

Every Wash'd purchase is covered by our 60-day, no-questions-asked money-back guarantee. If you would like a refund for any reason, contact us within 60 days of your purchase and we will issue a full refund. This guarantee applies to opened and used products as well as unopened products.

How to request your refund

Email hey@washdcleaning.com with your order number or the email address used for your order so we can locate your purchase. You do not need to provide a reason, photos, or proof of a defect. No product return is required.

Damaged or defective items

If your order arrives damaged or defective, contact us at hey@washdcleaning.com. You may request a refund under the same 60-day, no-questions-asked guarantee.

Contact us

For help with your order or a refund, email hey@washdcleaning.com.