Refund policy

Wash'd Return Policy
At Wash'd, we are committed to providing premium cleaning products designed to make cleaning easier, better for you and the planet. To ensure the highest product quality for each customer, all sales are final, but if you are dissatisfied with your purchase, we encourage you to reach out to us within 60 days of your purchase at hey@washdcleaning.com.

Damaged or Defective Products
If your order arrives damaged or defective, please contact us within 5 days of receiving your order. We will gladly send a replacement or issue a refund for the damaged or defective item. Our customer care team will ask you for photo documentation of the damage or defect and your order number.

Dissatisfaction with Your Purchase
If you’re not completely satisfied with your experience, please reach out to us at hey@washdcleaning.com. While we cannot offer returns or refunds for non-damaged products, we are happy to work with you to make things right. Whether it’s offering a replacement or a discount on a future order, we’ll do our best to ensure you’re happy with your Wash'd experience.

Contact Us
If you have any concerns or questions about your order, please contact us at hey@washdcleaning.com. Our customer care team is here to help!